How can JFK Airport 'baggage chaos' be prevented going forward?

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Stacey Sager has more on the investigation into the 'baggage chaos' at JFK Airport.

It was such a fiasco - some passengers termed it the 'baggage apocalypse' earlier this month, and it was tough to say which was accumulating faster - the snow outside, or the stranded travelers inside.

At the time, the Port Authority placed much responsibility on both the airlines and the terminal operators.
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