Cold weather tips: Bitter temperatures arrive, falling ice still a danger

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Monday, December 23, 2019
Cold weather tips: Bitter temperatures arrive, falling ice still a danger
Naveen Dhaliwal has the latest on the bitter deep freeze, falling ice and street closures

NEW YORK CITY (WABC) -- An arctic chill is once again plunging the New York area into a bitter deep freeze, with low temperatures and frigid wind chills, and falling ice remains a potential danger that is closing some streets.

A section of Midtown Manhattan remained off limits to both cars and pedestrians Thursday, one day after the entire upper level of the George Washington Bridge was briefly shut down because of ice falling from suspension cables.

A man was hit in the face by ice that fell from hundreds of feet above street level, possibly from a skyscraper under construction near 58th Street and Seventh Avenue.

Police say the 55-year-old man sustained cuts and was treated and released from an area hospital, but the incident prompted a large area near Columbus Circle to be closed. Several streets near the World Trade Center in Lower Manhattan were also blocked off.

The frigid conditions have some people rethinking their outdoor plans.

"Probably staying indoors," pedestrian Emily Spain said. "I felt something drop on my head. I looked around and looked down, and it was ice."

Officials say the threat continues after bitter cold air swept into the region, ushered in by Wednesday afternoon's snow squall.

Sub-freezing temperatures and wind chills in the single digits have prompted NYCHA to activate its Situation Room, and officials say two buildings in the Soundview section of the Bronx that were without heat have service once again.

NYCHA has 70 extra heating technicians on hand to deal with calls, and they also have a "Heat Desk" that is now staffed 24 hours a day. Residents can report service interruptions using the MyNYCHA app or by calling 718-707-7771.

Tips to stay safe

--Stay indoors as much as possible

--Report any loss of heat or hot water to property managers immediately, and call 311 or your local authorities.

--If your home lacks heat, get to a warm place tonight if you can and wear extra layers of dry, loose-fitting clothing, hats and gloves to help stay warm.

--Never use a gas stove to heat your home.

--Never use a kerosene or propane space heater, charcoal or gas grill, or generator indoors or near the home.

--If a carbon monoxide detector goes off in your home, call 911, quickly open a nearby window, and go outside for fresh air immediately.

--When outdoors, wear warm clothing and cover exposed skin. Use multiple layers to maintain warmth.

--Seniors should take extra care outdoors to avoid slips and falls from icy conditions.

--Check on neighbors, friends, relatives and clients (if you are a service provider).

--If you need a prescription filled, do so today before the arrival of the snow and dangerously cold temperatures.

Check on Neighbors, Friends, Relatives and Clients

--Home visiting and social service agencies should activate their cold emergency plans, and reach out in advance to their clients to make sure they're aware of the cold and snow.

--If you are concerned about someone on the street who may be homeless and in need of assistance, call 311 or local authorities and ask for the Mobile Outreach Response Team. The Department of Homeless Services will send an outreach team to the location to assess the individual's condition and take appropriate action.

--If your building is cold, check on your neighbors. If you know someone who is vulnerable and lacking heat, help them get to warm places and notify the building manager and/or call 311 or your local utility to get heat restored. If you see someone with signs of hypothermia such as confusion, shivering, slurred speech, drowsiness call 911 for help and help the person get warm while waiting for help.

--Landlords and building managers should check their building systems to ensure heat, and check on vulnerable people. Health problems resulting from prolonged exposure to cold include hypothermia, frostbite and exacerbation of chronic heart and lung conditions.

--Hypothermia is a life-threatening condition where the body temperature is abnormally low. Symptoms may include shivering, slurred speech, sluggishness, drowsiness, unusual behavior, confusion, dizziness, and shallow breathing. Some people, such as infants, seniors, and those with chronic diseases and substance abuse problems can get sick quicker. Check on friends, relatives, and neighbors who may need assistance to ensure they are adequately protected from the cold.

--Frostbite is a serious injury to a body part frozen from exposure to the cold. It most often affects extremities like fingers and toes or exposed areas such as ears or parts of the face. Redness and pain may be the first warning of frostbite. Other symptoms include numbness or skin that appears pale, firm, or waxy.

Provide first aid

--If you suspect a person is suffering from frostbite or hypothermia, call 911 to get medical help.

--While waiting for assistance to arrive, help the person get warm by getting them to a warm place if possible, removing any damp clothing and covering them with warm blankets.

Home heating safety

--Heating fires are the second leading cause of home fires

--Keep all potential sources of fuel like paper, clothing, bedding or rugs at least three feet away from space heaters, stoves, or fireplaces.

--Portable heaters and fireplaces should never be left unattended. Turn off space heaters and make sure any embers in the fireplace are extinguished before going to bed or leaving home.

--If you must use a space heater, place it on a level, hard and nonflammable surface (such as ceramic tile floor), not on rugs or carpets or near bedding or drapes. Keep children and pets away fro m space heaters.

--Never use a cooking range or oven to heat your home.

--Keep fire in your fireplace by using a glass or metal fire screen large enough to catch sparks and rolling logs.

--It is critical that households have working smoke alarms and that families practice their fire escape plan.

Winter Storm Safety

--Listen to a NOAA Weather Radio or other local news channels for critical information on snow storms and blizzards from the National Weather Service (NWS).

--Avoid driving when conditions include sleet, freezing rain, snow or dense fog.

--If travel is necessary, make sure you have a disaster supplies kit in your vehicle which includes: shovel, blanket, flashlight, water, snacks, first aid kit, extra batteries, sack of sand or cat litter.

--Keep the gas tank full. A full tank will keep the fuel line from freezing.

--Before tackling strenuous tasks in cold temperatures, consider your physical condition, the weather factors and the nature of the task.

--When shoveling snow, take frequent breaks to avoid risk of injury or cardiac arrest.

--Protect yourself from frostbite and hypothermia by wearing warm, loose-fitting, lightweight clothing in several layers. Stay indoors, if possible.

--Bring pets inside during winter weather.

--Make sure coats, gloves or mittens, hats, boots and warm clothing are available for all household members, along with extra blankets.

--Eat regular meals and stay hydrated, but avoid caffeinated or alcoholic beverages.

Power outages

If the power goes out, people should:

--Use flashlights for light, not candles.

--Keep the refrigerator and freezer doors closed as much as possible. Check refrigerated food for spoilage and if in doubt, throw it out. Your refrigerator will keep cold for about 4 hours. If the freezer is full, it will keep its temperature for about 48 hours.

--Have coolers on hand and surround your food with ice in the cooler or refrigerator to keep food cold for a longer period of time.

--Turn off and unplug all unnecessary electrical equipment and any appliances, equipment or electronics to avoid damaging them when the power is restored.

--Avoid unnecessary travel as traffic lights will be out and roads congested.

--Watch animals and keep them under your direct control.

Using a generator

If someone is planning to use a generator, never use it indoors, including in a garage, carport, basement, crawlspace or other area, even with ventilation. Generators put off carbon monoxide fumes, which can be deadly.

What to do if you lose heat or hot water

Take these measures to trap existing warm air and safely stay warm until heat returns, including:

--Insulate your home as much as possible. Hang blankets over windows and doorways and stay in a well-insulated room while the heat is out.

--Dress warmly. Wear hats, scarves, gloves, and layered clothing.

--If you have a well maintained working fireplace and use it for heat and light, but be sure to keep the damper open for ventilation. Never use a fireplace without a screen.

--If the cold persists and your heat is not restored call family, neighbors, or friends to see if you can stay with them.

--Do not use your oven or fuel-burning space heaters to heat your home. These can release carbon monoxide, a deadly gas that you cannot see or smell.

--Open your faucets to a steady drip so pipes do not freeze.

Carbon monoxide safety tips:

--Carbon monoxide comes from the burning of fuel. Therefore, make sure all fuel-burning devices such as furnaces, boilers, hot water heaters, and clothes dryers are properly vented to the outdoors and operating properly. If you are not sure, contact a professional to inspect and make necessary repairs.

--Make sure you have a working carbon monoxide detector. Most homes and residential buildings in New York City are required by law to have carbon monoxide detectors installed near all sleeping areas. Owners are responsible for installing approved carbon monoxide detectors. Occupants are responsible for keeping and maintaining the carbon monoxide detectors in good repair.

--If you have a working fireplace keep chimneys clean and clear of debris.

--Never heat your home with a gas stove or oven, charcoal barbecue grill, or kerosene, propane, or oil-burning heaters.

--The symptoms of carbon monoxide poisoning are non-specific and include headache, nausea, vomiting, dizziness, sleepiness, trouble breathing, and loss of consciousness. Severe poisonings may result in permanent injury or death.

If you suspect carbon monoxide poisoning, call 911, get the victim to fresh air immediately, and open windows.

If You Need Emergency Heating Assistance

The Human Resources Administration (HRA) administers the federal Home Energy Assistance Program (HEAP), which provides low-income people with emergency heating assistance. Eligible residents will receive a payment for fuel delivery, or HRA will arrange for fuel delivery or boiler repair. Emergency assistance is given to those who qualify only once per heating season. Call 311 for more information.

Homeless Outreach

The Department of Homeless Services (DHS) continues to use its Cold Weather Emergency Procedure, called Code Blue, to protect unsheltered individuals, who are more at risk for exposure deaths during the cold winter months.

Outreach workers are on the streets 24 hours a day, seven days a week and are trained to:

--Identify and regularly monitor individuals who may be at risk during cold weather.

--Engage at-risk individuals and persuade them to voluntarily come indoors.

During a Code Blue Cold Weather Emergency, housing options for the homeless include the following:

Shelters: During a Code Blue, homeless adults can access any shelter location for single individuals. Beds are available system-wide to accommodate anyone brought in by outreach teams or walk-ins.

Drop-in centers: All drop-in centers are open 24 hours a day when Code Blue procedures are in effect, taking in as many as people as possible for the duration of inclement weather. Drop-in staff also can make arrangements for homeless individuals at other citywide facilities.

Safe havens and stabilization beds: Chronically homeless individuals may be transported to these low-threshold housing options where they may go directly from the street to a bed.

For more information about cold weather safety and how you can prepare for emergencies call 311 or visit


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