MTA to alter MetroCard refund process


December 10, 2010 4:19:32 AM PST
It will soon be a lot easier to get replacements or refunds for defective MetroCards.

The MTA is setting up an online system for commuters to use.

Right now, riders have to pick up forms from token booths and mail them in to get a refund.

The online option should be available sometime next year.

It will also shorten the time it takes to process the claims.

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