NEW YORK CITY (WABC) -- Our MTA Heroes this week make up a group of employees who help customers with hundreds of transactions a week.
The mobile sales team travels around communities throughout all of the five boroughs - in a van -- as a way to connect with customers.
They help with things like reduced-fare application, transferring Metrocard balances, and exchanging damaged Metrocards.
The team's goal is to make it easier for customers to get help without having to travel too far.
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